FAQs

Orders & Products

Q1: What is CheapPlux?
CheapPlux is an online store that offers high-quality products at unbeatable prices. From tech gadgets to home essentials, we aim to bring you great deals without compromising quality.

Q2: How can I place an order?
Simply browse our collections, add your desired items to your cart, and proceed to checkout. Follow the prompts to complete your order.

Shipping & Delivery:

Q4: Do you ship nationwide/internationally?
We currently ship nationwide [or specify countries if international]. Stay tuned as we continue to expand our delivery zones.

Q5: How long does delivery take?
Delivery usually takes 2–4 weeks depending on your location. You’ll receive a tracking number once your order has been shipped.

Q6: What are the shipping fees?
We offer free delivery on orders over 55$ For smaller orders, standard shipping is just 5$.

Q7: What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

Q8: Where do you ship from?

We ship from Hong Kong 

Q9: How do I return an item?

Please contact us at info@cheapplux.com

Payments

Q10: What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options listed during checkout.

Q11: Is it safe to shop on Cheapplux?
Absolutely! We use SSL encryption and trusted payment gateways to keep your data safe and secure.

Returns & Refunds

Q12: What’s your return policy?
You can return unused products within 7–14 days of receiving them. Items must be in original packaging and condition.

Q13: How do I request a refund or return?
Contact our support team at info@cheapplux.com or via our Contact Us page. We’ll guide you through the process.

Q14: How can I Contact Cheapplux?

You can emailus at info@cheapplux.com where our customer service team will be happy to help you with wathever you need